Legal
Privacy policy
This policy explains what personal data Wyler collects, why we collect it, and how you can control it. It’s written in plain English rather than legalese. If anything is unclear, just ask.
Last updated 28 October 2026
Our privacy promises
- We’ll never send you irrelevant emails
- You can opt out of our emails at any time
- You can ask to see, correct or delete what we hold about you
- We’ll never sell, lease, publish or hand out your personal information
- We only collect what we need to talk to you directly
1. Who we are
Wyler is owned and operated by Wyler Marketing Ltd (Company No. 14047902), a company registered in England and Wales. For the purposes of UK data protection law, Wyler Marketing Ltd is the data controller for personal information collected through this website.
Wyler Marketing Ltd (Co. No. 14047902)Collingwood Buildings
38 Collingwood Street
Newcastle Upon Tyne
NE1 1JF
United Kingdom
info@wylermarketing.com
2. What data we collect
We may collect the following personal data:
- Booking details: your name, email address and anything you tell us about your business when you book a call through Calendly.
- Emails: your name, email address and whatever you include when you email us.
- Call recordings: we may record and transcribe calls with Grain so we can focus on the conversation and keep accurate notes.
- Usage and analytics data: pages visited, referrer, browser type, device type and country-level location, collected automatically when you browse the site.
- Search Console data: aggregate search query and click data for wylermarketing.com, as reported by Google Search Console. This isn’t linked to individual visitors on our end.
3. How and why we use your data
Enquiries and calls. We use your details to reply to you, prepare for and hold calls, and keep a record of who we’ve spoken to. Legal basis: legitimate interests (responding to someone who has asked to talk to us).
Client work. If you become a client, we use your details to deliver the work and invoice you. Legal basis: performance of a contract.
Information about our services. We may send you information about our services that relates to your enquiry. You can opt out at any time. Legal basis: legitimate interests.
Website analytics. We use Vercel Analytics and Google Search Console to understand how visitors find and use the site so we can improve it. Vercel Analytics is privacy-first and doesn’t use cookies or track individuals across sites. Legal basis: legitimate interests (improving the site in a way that doesn’t override your privacy rights). Any analytics that use cookies, such as PostHog, only run if you accept them. Legal basis: consent.
4. Third-party processors
We share data with the following services solely to run Wyler. Each acts as a data processor on our behalf and is contractually bound to handle your data securely.
| Provider | Purpose |
|---|---|
| Vercel | Website hosting and privacy-first website analytics |
| Calendly | Call booking |
| Google Workspace | Email and documents |
| Google Search Console | Search performance monitoring |
| Notion | Client and enquiry records |
| Grain | Call recording and transcripts |
| PostHog | Website analytics, only if you accept analytics cookies |
We don’t sell, rent or share your personal data with any other third parties, unless the law requires us to.
5. International data transfers
Some of these services operate in the United States (for example Vercel, Google, Calendly and Notion). Where personal data is transferred outside the UK, we rely on providers who take part in frameworks or standard contractual clauses recognised as giving an adequate level of protection under UK GDPR.
6. How long we keep your data
- Enquiry and call data: kept while we’re in touch and for as long as it’s useful to our working relationship. You can ask us to delete it at any time, and we’ll remove it within 30 days.
- Client and billing records: kept as long as tax and accounting rules require.
- Analytics data: kept by our analytics providers in line with their own retention policies. We don’t store it separately.
7. Cookies
When you first visit the site you’ll see a cookie banner asking whether to accept analytics cookies. Nothing in the “Analytics” category runs until you click Accept.
- Necessary: remembers your cookie choice in your browser. Required for the site to work; always on.
- Analytics: PostHog, which helps us see how the site is used. Off by default; only runs after you accept. Vercel Analytics doesn’t use cookies, so it runs for every visitor.
If you open the booking form, Calendly loads and may set its own cookies to make booking work. See Calendly’s privacy notice.
You can change your mind any time via the link in the footer. For more about cookies, see the ICO’s guide.
8. Your rights
Under UK data protection law you can:
- Ask for a copy of the information we hold about you
- Ask us to correct anything that’s wrong or out of date
- Ask us to delete it
- Object to or limit how we use it, including stopping marketing emails
- Withdraw your consent at any time
- Ask us to pass your data to another provider
To use any of these rights, email info@wylermarketing.com. We’ll reply within one month.
9. Complaints
If you have a concern about how we handle your data, please contact us first at info@wylermarketing.com. You can also complain to the Information Commissioner’s Office.
10. Changes to this policy
We may update this policy from time to time. When we do, the “last updated” date at the top of this page will change.